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FAQ

I am having trouble logging in — my username and password aren’t working. Can you help?

Yes, but first we recommend you double-check your username and password and try again. Note that your username is not your email address. It is a unique name that you created when you registered. If you’ve received an email from us,

Jason Lilley July 20, 2020July 28, 2020 FAQ Read more

How do I get started with ModelTalker?

First, make sure you have a sufficient computer and an appropriate microphone. Second, register an account with us. Finally, from our homepage, click on “Recording” > “Online Setup & Training” to get to this setup page. This page will give

Jason Lilley July 20, 2020July 20, 2020 FAQ Read more

What is the “audition”?

Once you have submitted all of your voice recordings to us, we actually build a few different versions of your synthetic voice for you, because different people prefer different kinds of synthetic voices. The “audition” is a 3-step online guided

Jason Lilley February 28, 2020July 22, 2020 FAQ Read more

I submitted my test sentences and never got a response. What should I do?

We are usually able to respond to test sentences within 1-3 business days. If you haven’t heard back from us within that time frame, first check your email spam or junk folder, as our communications have on occasion ended up

Tim Bunnell February 28, 2020July 22, 2020 FAQ Read more

If I make a voice, how can I use it?

ModelTalker is a Text to Speech or TTS voice, not a communication device. On Windows systems, a very basic app called ModelTalker2, which you can use to test your voice and adjust settings, is included in your voice download. For

Tim Bunnell February 28, 2020July 22, 2020 FAQ Read more

Must I use the same microphone and computer I used in the test set for all of my recordings?

Yes, you must use all the same hardware (microphone and computer) for all your recordings. Changing your hardware (including changing to a different microphone of the same make and model) can alter the way your voice is captured, which can

Tim Bunnell February 26, 2020January 31, 2024 FAQ Read more

Why is the system making me redo the test inventory even though you said I can start the next inventory?

Sometimes we send users a special link that takes them directly to the online recorder and sets the Inventory name. For example, a link to do the test inventory might have “?inv=test” as the last part of the URL. When we

Tim Bunnell February 26, 2020January 31, 2024 FAQ Read more

Do I need a microphone to do the audition? What do I need to do the audition?

No, you do not need a microphone to do the audition. To complete the audition, you can use any device that can access our website and play audio. You do not need to use the same computer that you used

Tim Bunnell February 26, 2020July 22, 2020 FAQ Read more

Which AAC or SGD apps and devices work with my ModelTalker voice?

Most AAC/SGD apps and devices from Tobii-Dynavox, PRC, SmartBox, Saltillo, and others that are based on Windows or Android will be able to use your ModelTalker voice. One caveat: The kind of Windows apps that are installed via the Microsoft

Tim Bunnell February 26, 2020December 27, 2022 FAQ Read more

How many times can I download my voice? How many devices can I use it on? Will you keep a copy of it?

You can download as many copies of the voice as you like, and install it onto as many devices as you like. You’ll need different voice installers for different device operating systems (Windows, Android, MacOS, and iOS). The download page

Jason Lilley February 24, 2020July 22, 2020 FAQ Read more
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The ModelTalker System was developed by the Nemours Speech Research Laboratory located at the Alfred I. duPont Hospital for Children with funding from the National Institute for Disability and Rehabilitation Research, the National Institutes of Health, National Science Foundation, and Nemours Biomedical Research.